Refunds/Exchanges:

At Fresher Than Fresh, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery. You may return your unused product within 10 days of purchase. The buyer is responsible for the shipping cost of all return items. We do not do exchanges at this time. In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 10 days of delivery. Please contact us at www.ftfcandles.com